Delivery & returns

DELIVERY In India

For Metro Cities

For all in stock items the delivery is within 3 to 8 business days of the order being confirmed.

For Non Metros:

All products will reach you within a time span of 3 to 12 days. For certain remote geographies the time for deliveries may exceed 12 days. 

International delivery is not available currently.

How do I track my order?

Orders can be tracked through your account. Log into your account by clicking the 'My account' link at the top of the page and entering your email & password. Click 'Your Orders' to see a list of open orders and their current status.

Order confirmation happens for online payments, once payment authorization and verification is obtained. For Cash On Delivery, order is confirmed once our customer service representative verifies your order and shipping address. For other Offline payments, order confirmation happens once the payment is cleared. 

 We will inform you once the order is confirmed and when the items are shipped with an update on the approximate delivery time.


RETURNS

What is your returns policy?

We're sure you'll love your purchase, but if you're not happy for any reason just return the item(s) within 7 days of ordering and we'll exchange or refund it.

How do I return an item?

You can courier your unused item back to us. Please ensure you enclose your delivery note in the parcel as well. To enable us to process your refund as quickly as possible.

How are refunds processed for returned items?

Once we have received your returned item we will issue a refund to the payment method used to pay for the order. Please allow 7-10 days for the refund to show on your account.

Lost or Damaged Shipment

If you have any lost or missing products from your order then please contact our Customer Care team; +1860 500 0101 or alternatively, you can email us at www.hollandbarrettindia.com